Car Rental Terms & Conditions

Chapter 1  General Provisions

(Scope of Application)  Article 1

1. The Company shall rent out a rental vehicle (hereinafter the "Rental Car") to the Renter in accordance with these Terms and Conditions, and the Renter shall rent it. Matters not provided for in these Terms and Conditions shall be governed by laws and regulations or by general custom.
2. The Company may agree to special terms to the extent that they do not conflict with the purpose of these Terms and Conditions, laws and regulations, administrative notices, or general custom. Where special terms are agreed, those special terms shall take precedence over these Terms and Conditions.

Chapter 2  Reservations

(Reservations)  Article 2

1. When renting a Rental Car, the Renter may apply for a reservation in advance, by a method separately prescribed by the Company, after agreeing to these Terms and Conditions and the separately prescribed rate table, etc., and by specifying the vehicle class, the date and time on which the rental is to begin, the place of rental, the rental period, the place of return, the name of the driver, contact details, whether accessories such as a child seat are required, and other rental conditions (hereinafter the "Rental Conditions").
2. When the Renter applies for a reservation, the Company shall, in principle, accept the reservation within the range of the Rental Cars it holds. In such a case, the Renter shall pay the separately prescribed reservation deposit, except where the Company specifically permits otherwise.

(Booking Agent)  Article 3

1. When the Renter intends to change the Rental Conditions set out in Paragraph 1 of the preceding Article, the Renter must obtain the Company's prior consent.
2. Where the Renter changes a reservation, the Renter shall first cancel it and shall be required to pay a cancellation fee. Cancellation fees apply as set out below, counting back from the date and time on which the rental is to begin, from six days before that date and time.

   7 days or more before departure	Free
   6 to 3 days before departure	20% of the total amount
   2 days to 1 day before departure	30% of the total amount
   On the day, or after the scheduled pick-up time has passed	50% of the total amount

(Cancellation of Reservations, etc.)  Article 4

The Renter may cancel a reservation with the Company's consent.

1. If, for reasons attributable to the Renter, the Renter has not commenced the procedures for concluding the rental car rental agreement (hereinafter the "Rental Agreement") within one hour after the reserved rental start time, the reservation shall be deemed to have been cancelled.
2. In the case of the preceding item ①, the Renter shall pay the Company a reservation cancellation fee as set out below, and upon payment of that reservation cancellation fee the Company shall return the reservation deposit it has received to the Renter.
3. Where a reservation is cancelled for reasons attributable to the Company, or where a Rental Agreement is not concluded for such reasons, the Company shall return the reservation deposit it has received and shall in addition pay a penalty as separately prescribed.
4. Where a Rental Agreement is not concluded due to an accident, theft, non-return, a recall or similar cause, or due to a natural disaster or any other cause attributable to neither the Renter nor the Company, the reservation shall be deemed to have been cancelled. In this case, the Company shall return the reservation deposit it has received.

Penalties and cancellation fees apply as set out below, counting back from the date and time on which the rental is to begin, from six days before that date and time.

(Substitute Rental Car)  Article 5

Where the Company is unable to rent out a Rental Car of the vehicle class reserved by the Renter, the Company may offer the Renter a Rental Car of a vehicle class different from the one reserved (hereinafter a "Substitute Rental Car").

1. Where the Renter accepts the offer under the preceding paragraph, the Company shall rent out the Substitute Rental Car on the same Rental Conditions as at the time of reservation, except for the vehicle class. If the rental charge for the Substitute Rental Car is higher than the rental charge for the reserved vehicle class, the rental charge for the reserved vehicle class shall apply; if it is lower than the rental charge for the reserved vehicle class, the rental charge for the vehicle class of that Substitute Rental Car shall apply.
2. The Renter may refuse the offer of a Substitute Rental Car under Paragraph 1 and cancel the reservation.
3. In the case of the preceding paragraph, where the reason the Rental Car cannot be rented out is attributable to the Company, the matter shall be handled in accordance with the cancellation of a reservation under Article 4, Paragraph 4, and the Company shall return the reservation deposit it has received.
4. In the case of Paragraph 2, where the reason the Rental Car cannot be rented out is an accident, theft, non-return, a recall or similar cause, or a natural disaster or any other cause not attributable to the Company, the matter shall be handled in accordance with the cancellation of a reservation under Article 4, Item ④, and the Company shall return the reservation deposit it has received.

(Exemption)  Article 6

Except in the cases provided for in Articles 4 and 5, neither the Company nor the Renter shall make any claim against the other in respect of a reservation having been cancelled or a Rental Agreement not having been concluded.

(Agency for Reservation Services)  Article 7

1. The Renter may apply for a reservation through a travel agency, partner company or similar party that handles reservation services on behalf of the Company (hereinafter an "Agent").
2. A Renter who has applied through an Agent under the preceding paragraph may, notwithstanding Articles 3 and 4, apply to change or cancel the reservation only through that Agent.

Chapter 3  Rental

(Conclusion of the Rental Agreement)  Article 8

1. The Renter shall specify the Rental Conditions set out in Article 2, Paragraph 1, and the Company shall specify the rental conditions in accordance with these Terms and Conditions, the rate table, etc., and the parties shall thereby conclude the Rental Agreement. This shall not apply, however, where there is no Rental Car available to rent out, where the Renter or the driver falls under any of the items of Article 9, Paragraph 1 or Paragraph 2, or where the Renter does not consent to the provision and use of the information referred to in Paragraph 3 or any other information about the Renter that is necessary in connection with the Rental Agreement.
2. Where a Rental Agreement is concluded, the Renter shall pay the Company the rental charge prescribed in Article 11, Paragraph 1.
3. Under items 2(10) and (11) of the competent authority's basic notice concerning rental cars (Jiryo No. 138, 13 June 1995), the Company is obliged to enter the name, address, class of driver's licence and driver's licence number (Note 1) of the driver in the rental register (rental record) and in the rental certificate prescribed in Article 14, Paragraph 1, or to attach a copy of the driver's licence of the driver. Accordingly, upon conclusion of the Rental Agreement, the Company shall ask the Renter to present, and to submit a copy of, the driver's licence of the Renter or of the driver designated by the Renter (hereinafter the "driver"). In this case, if the Renter is the driver, the Renter shall present his or her own driver's licence and submit a copy of it; if the Renter and the driver are different persons, the driver's licence of the driver shall be presented and a copy of it submitted.
   (Note 1) "Driver's licence" means a driver's licence prescribed in Article 92 of the Road Traffic Act (道路交通法) that is in the form set out in Appended Form 14 of Article 19 of the Ordinance for Enforcement of the Road Traffic Act (道路交通法施行規則). An international driving permit or a foreign driver's licence prescribed in Article 107-2 of the Road Traffic Act (道路交通法) is treated in the same way as a driver's licence.
4. Upon conclusion of the Rental Agreement, the Company may request the Renter and the driver to present documents confirming their identity in addition to the driver's licence, and may take copies of the documents submitted; the Renter and the driver shall comply.
5. Upon conclusion of the Rental Agreement, the Company shall request the Renter and the driver to provide a mobile telephone number or similar contact details so that they can be contacted during the rental period, and the Renter and the driver shall comply.
6. Upon conclusion of the Rental Agreement, the Company may require the Renter to pay by credit card or in cash, or may designate another method of payment.

(Refusal to Conclude the Rental Agreement)  Article 9

1. Where the Renter or the driver falls under any of the following items, the Rental Agreement cannot be concluded.
   1. Where the driver's licence required to drive the Rental Car to be rented out is not presented.
   2. Where the person is considered to be under the influence of alcohol.
   3. Where the person is considered to show symptoms of intoxication caused by narcotics, stimulants, thinner or similar substances.
   4. Where an infant under six years of age is to be carried in the vehicle although no child seat is available.
   5. Where the person is considered to be a member of, or connected with, an organised crime group or an organisation related to an organised crime group, or to belong to any other anti-social organisation.
2. Where the Renter or the driver falls under any of the following items, the Company may refuse to conclude the Rental Agreement.
   1. Where the driver designated at the time of reservation and the driver at the time of conclusion of the Rental Agreement are different persons.
   2. Where the person has, in a past rental, failed to pay the rental charge when due.
   3. Where, in a past rental, any of the acts listed in the items of Article 17 occurred.
   4. Where, in a past rental (including rentals by other rental car operators), any of the acts listed in Article 18, Paragraph 7 or Article 23, Paragraph 1 occurred.
   5. Where, in a past rental, motor insurance was not applied because of a breach of the rental terms and conditions or of the insurance policy terms.
   6. Where the person does not satisfy separately specified conditions.
   7. Where the person has less than six months of driving experience.
3. In the cases referred to in the preceding two paragraphs, the matter shall be handled as a cancellation of the reservation for reasons attributable to the Renter; the Renter shall pay the Company a reservation cancellation fee in accordance with Article 4, Paragraph 3, and upon payment of that reservation cancellation fee by the Renter the Company shall return the reservation deposit it has received to the Renter.

(Formation of the Rental Agreement, etc.)  Article 10

1. The Rental Agreement shall come into effect when the Renter pays the rental charge to the Company and the Company delivers the Rental Car to the Renter. In this case, the reservation deposit already received shall be applied towards part of the rental charge.
2. The delivery referred to in the preceding paragraph shall take place at the rental start date and time referred to in Article 2, Paragraph 1, at the place of rental specified in that paragraph.

(Rental Charge)  Article 11

1. The rental charge means the total of the following charges, and the Company shall specify the amount of each, or the basis on which it is calculated, in the rate table.
   1. Basic charge
   2. Deductible waiver charge
   3. Special equipment charge
   4. Fuel charge
   5. Delivery and collection charge
   6. Other charges
2. The basic charge shall be the charge that the Company has notified to, and put into effect with, the Director-General of the District Transport Bureau's Transport Branch Office (in Okinawa Prefecture, the Director of the Land Transport Office of the Okinawa General Bureau; the same shall apply in Article 14, Paragraph 1) at the time the Rental Car is rented out.
3. Where the rental charge is revised after a reservation has been made under Article 2, the lower of the charge applied at the time of reservation and the charge at the time of rental shall apply.

(Change of the Contents of the Agreement)  Article 12

1. Where, after the conclusion of the Rental Agreement, the Renter intends to change the Rental Conditions referred to in Article 8, Paragraph 1, the Renter must obtain the Company's prior consent.
2. Where a change of the Rental Conditions under the preceding paragraph would interfere with the Company's rental operations, the Company may withhold its consent to that change.

(Inspection, Maintenance and Confirmation)  Article 13

1. The Company shall rent out Rental Cars that have undergone the inspection prescribed in Article 48 (periodic inspection and maintenance) of the Road Transport Vehicle Act (道路運送車両法) and on which the necessary maintenance has been carried out.
2. Upon renting out a Rental Car, the Company shall carry out the inspection prescribed in Article 47-2 (daily inspection and maintenance) of the Road Transport Vehicle Act (道路運送車両法) and shall carry out the necessary maintenance.
3. The Renter or the driver shall confirm that the inspection and maintenance referred to in the preceding two paragraphs have been carried out, that the Rental Car has no maintenance defects — by inspecting the exterior of the body and the accessories on the basis of a separately prescribed inspection sheet — and that the Rental Car otherwise satisfies the Rental Conditions.
4. Where a maintenance defect in the Rental Car is discovered in the confirmation referred to in the preceding paragraph, the Company shall immediately carry out the necessary maintenance and other measures.

(Issue and Carrying of the Rental Certificate, etc.)  Article 14

1. When the Company delivers a Rental Car, it shall issue to the Renter or the driver the prescribed rental certificate stating the matters determined by the Director-General of the District Transport Bureau's Transport Branch Office.
2. The Renter or the driver must carry the rental certificate issued under the preceding paragraph while using the Rental Car.
3. If the Renter or the driver loses the rental certificate, he or she shall immediately notify the Company.
4. When returning the Rental Car, the Renter or the driver shall return the rental certificate to the Company at the same time.

Chapter 4  Use

(Responsibility for Management)  Article 16

1. From the time the Rental Car is delivered until it is returned to the Company (hereinafter "during use"), the Renter or the driver shall use and keep the Rental Car with the due care of a prudent manager.

(Daily Inspection and Maintenance)  Article 16

The Renter or the driver must, before using the Rental Car each day during use, carry out the inspection prescribed in Article 47-2 (daily inspection and maintenance) of the Road Transport Vehicle Act (道路運送車両法) and carry out the necessary maintenance.

(Prohibited Acts)  Article 17

The Renter or the driver must not do any of the following during use.

1. Use the Rental Car for a motor transport business or a similar purpose without the Company's consent and without the permission, etc. required under the Road Transport Act (道路運送法).
2. Use the Rental Car for a purpose other than the prescribed purpose, or allow it to be driven by a person other than the driver stated on the rental certificate referred to in Article 8, Paragraph 3 and persons who have obtained the Company's consent.
3. Sub-lease the Rental Car, provide it as security to another party, or do any other act that infringes the Company's rights.
4. Forge or alter the vehicle registration number plate or vehicle number plate of the Rental Car, or otherwise alter the original condition of the Rental Car, such as by remodelling or refitting it.
5. Without the Company's consent, use the Rental Car in any kind of test or competition, or use it to tow or push another vehicle.
6. Use the Rental Car in violation of laws and regulations or of public order and morals.
7. Take out non-life insurance on the Rental Car without the Company's consent.
8. Take the Rental Car outside Japan (in the case of Okinawa Prefecture, to remote islands).
9. In addition to the preceding items, do any act that breaches the Rental Agreement.

(Measures in the Case of Illegal Parking, etc.)  Article 18

1. Where the Renter or the driver commits illegal parking as defined in the Road Traffic Act (道路交通法) with the Rental Car during use, the Renter or the driver shall himself or herself pay the fines and similar charges relating to the illegal parking, and shall bear the various costs associated with the illegal parking, such as towing, storage and collection.
2. Where the Company is notified by the police of an abandoned-parking violation involving the Rental Car, the Company shall contact the Renter or the driver and instruct them to move the Rental Car promptly and to report to the police station handling the matter, by the expiry of the rental period or by such time as the Company instructs, in order to deal with the violation; the Renter or the driver shall comply. If the Rental Car has been moved by the police, the Company may, at its discretion, itself collect the Rental Car from the police.
3. In the case of the preceding paragraph, the Company shall confirm the status of the handling of the violation with the Renter or the driver by means of the traffic violation notice, the payment slip, a receipt or similar document. If this cannot be confirmed, the Company may require the Renter or the driver personally to sign a document prescribed by the Company (hereinafter an "acknowledgement") stating that the abandoned-parking violation occurred and that he or she acknowledges that he or she will report to the police station or other authority and comply with the legal measures taken against the offender; the Renter or the driver shall comply, and also agrees to pay the Company promptly the parking violation penalty determined by the Company.
4. Where the Company considers it necessary, it may submit the acknowledgement, the rental certificate and other materials to the police and the Public Safety Commission, and the Renter or the driver consents to this.
5. Where the Renter or the driver does not pay the fine or the various costs relating to the parking violation within the prescribed period, and the Company bears the abandoned-parking penalty or the various costs relating to that parking violation (including, but not limited to, the costs required to search for the Renter or the driver and to collect the Rental Car), the Renter shall compensate the Company for all costs borne by the Company. However, where the Renter or the driver has paid the Company a parking violation penalty under Paragraph 3, he or she shall be released from the obligation to compensate for the abandoned-parking penalty or the various costs up to the amount of that payment.
6. Where, after the Renter or the driver has paid the Company a parking violation penalty under Paragraph 3, the Renter or the driver pays the fine or the traffic violation penalty and presents the payment slip, receipt or similar document to the Company, or where the Company actually receives a refund of the abandoned-parking penalty, the Company shall promptly return to the Renter or the driver the amount corresponding to the parking violation penalty it received, less the costs required to make the refund.
7. Where the Company receives an order to pay the abandoned-parking penalty referred to in Paragraph 5, or where the Renter or the driver does not pay the amount claimed under Paragraph 5 by the date designated by the Company, the Company shall take measures such as registering the name, address, driver's licence number and other details of the Renter or the driver in the information management system of the Japan Rent-A-Car Association (hereinafter the "Zenrekyo System").
8. Where information has been registered in the Zenrekyo System under Paragraph 7, and the order to pay the abandoned-parking penalty is revoked because the traffic violation penalty has been paid, or the full amount claimed by the Company under Paragraph 5 has been paid to the Company, the Company shall delete the data registered in the Zenrekyo System.

Chapter 5  Return

(Responsibility to Return)  Article 19

1. The Renter or the driver shall return the Rental Car to the Company at the prescribed place of return upon expiry of the rental period.
2. Where the Renter or the driver breaches the preceding paragraph, he or she shall compensate the Company for all damage caused to it.
3. Where the Renter or the driver is unable to return the Rental Car within the rental period due to a natural disaster or other force majeure, he or she shall not be liable for the damage arising to the Company. In this case, the Renter or the driver shall immediately contact the Company and follow the Company's instructions.

(Confirmation on Return, etc.)  Article 20

1. The Renter or the driver shall return the Rental Car in the presence of the Company. In this case, the Rental Car shall be returned in the condition in which it was delivered, except for parts worn through normal use.
2. When returning the Rental Car, the Renter or the driver shall confirm that no belongings of the Renter, the driver or any passenger have been left in the Rental Car; after the Rental Car has been returned, the Company shall not be responsible for keeping any items left behind.
3. If any rental charges or other amounts remain unsettled, the Renter must complete settlement of them by the time the Rental Car is returned.
4. In addition to the preceding paragraph, where fuel such as petrol or diesel has not been refilled (the tank is not full) at the time the Rental Car is returned, the Renter shall pay the fuel charge calculated in accordance with the rate table.

(Rental Charge upon Change of the Rental Period)  Article 21

Where the Renter changes the rental period under Article 12, Paragraph 1, the Renter shall pay the rental charge corresponding to the changed rental period.

(Place of Return, etc.)  Article 22

1. Where the Renter or the driver changes the prescribed place of return under Article 12, Paragraph 1, the Renter shall bear the costs of the transfer of the vehicle made necessary by the change of the place of return.
2. Where the Renter or the driver returns the Rental Car to a place other than the prescribed place of return without obtaining the Company's consent under Article 12, Paragraph 1, the Renter shall pay the following penalty for change of the place of return.
   Penalty for change of the place of return = the costs of the transfer of the vehicle made necessary by the change of the place of return × 200%

(Measures in the Case of Non-Return)  Article 23

1. Where the Renter or the driver has not returned the Rental Car to the prescribed place of return although the rental period has expired and does not comply with the Company's demand for its return, or where the Rental Car is deemed not to have been returned for reasons such as the whereabouts of the Renter being unknown, the Company shall take legal measures such as filing a criminal complaint, and shall also take measures such as filing a non-return damage report with the Japan Rent-A-Car Association.
2. Where the preceding paragraph applies, the Company shall take the measures necessary to ascertain the location of the Rental Car, including making enquiries of the family, relatives, employer and other related parties of the Renter or the driver and activating a vehicle location system.
3. Where Paragraph 1 applies, the Renter or the driver shall, in addition to being liable to compensate the Company for the damage caused to it under Article 28, bear the costs required to recover the Rental Car and to search for the Renter or the driver.

Chapter 6  Breakdown, Accident, Theft, etc.

(Measures upon Discovery of a Breakdown)  Article 24

1. Where the Renter or the driver discovers an abnormality or a breakdown in the Rental Car during use, he or she shall immediately stop driving, contact the Company and follow the Company's instructions.

(Measures in the Event of an Accident)  Article 25

1. Where an accident involving the Rental Car occurs during use, the Renter or the driver shall immediately stop driving, take the measures required by law regardless of how serious or minor the accident is, and take the following measures.
   1. Immediately report the circumstances of the accident to the Company and follow the Company's instructions.
   2. Where the Rental Car is to be repaired in accordance with the instructions in the preceding item, have the repairs carried out by the Company or at a workshop designated by the Company, except where the Company permits otherwise.
   3. Cooperate with the investigations of the Company and of the insurance company with which the Company has contracted in relation to the accident, and submit the necessary documents and other materials without delay.
   4. Obtain the Company's prior consent before reaching a settlement or any other agreement with the other party in relation to the accident.
2. In addition to taking the measures set out in the preceding paragraph, the Renter or the driver shall handle and resolve the accident on his or her own responsibility.
3. The Company shall give advice to the Renter or the driver on handling the accident and shall cooperate in resolving it.
4. Where damage to the vehicle arises from a single-vehicle accident (including a hit-and-run) or a similar cause, a penalty (a Non-Operation Charge — a charge that compensates the Company for part of the business it loses while the car cannot be rented out) shall be charged as part of the business compensation, regardless of how large or small the scratch or dent is.

   ① Where the car can still be driven and is returned to the scheduled branch	¥20,000 (¥30,000 for the WA, WD and R classes)
   ② Where the car cannot be driven, or could not be returned to the scheduled branch	¥50,000 + towing charges (actual cost, borne by the Renter) (¥100,000 for the WA, WD and R classes)

(Measures in the Event of Theft)  Article 26

1. Where the Rental Car is stolen during use, or any other damage is suffered, the Renter or the driver shall take the following measures.
   1. Immediately report the matter to the nearest police station.
   2. Immediately report the circumstances of the damage to the Company and follow the Company's instructions.
   3. Cooperate with the investigations of the Company and of the insurance company with which the Company has contracted in relation to the theft or other damage, and submit the documents and other materials requested without delay.

(Termination of the Rental Agreement due to Unusability)  Article 27

1. Where the Rental Car becomes unusable during use because of a breakdown, an accident, theft or any other cause (hereinafter a "Breakdown, etc."), the Rental Agreement shall terminate.
2. In the case of the preceding paragraph, the Renter or the driver shall bear the costs required to collect and repair the Rental Car, and the Company shall not refund the rental charge it has received. This shall not apply, however, where the Breakdown, etc. is due to a cause prescribed in Paragraph 3 or Paragraph 5.
3. Where the Breakdown, etc. is due to a defect that existed before the Rental Car was rented out, the Renter may receive a Substitute Rental Car from the Company. The conditions for providing the Substitute Rental Car shall be governed mutatis mutandis by Article 5, Paragraph 2.
4. Where the Renter does not accept the Substitute Rental Car referred to in the preceding paragraph, the Company shall refund the full amount of the rental charge it has received. The same shall apply where the Company is unable to provide a Substitute Rental Car.
5. Where the Breakdown, etc. arises from a cause attributable to none of the Renter, the driver and the Company, the Company shall refund to the Renter the rental charge it has received, less the rental charge corresponding to the period from the rental until the termination of the Rental Agreement.
6. Apart from the measures prescribed in this Article, the Renter and the driver may make no claim of any kind against the Company, other than those prescribed in this Article, in respect of damage arising from being unable to use the Rental Car.

Chapter 7  Compensation and Coverage

(Compensation and Business Compensation)  Article 28

Where the Renter or the driver causes damage to a third party or to the Company while using the Rental Car rented by the Renter or the driver, he or she shall compensate for that damage. This shall not apply, however, where the damage is due to a cause attributable to the Company.

(Insurance and Coverage)  Article 29

1. Where the Renter or the driver bears the liability for compensation referred to in Article 28, Paragraph 1, insurance proceeds or coverage payments shall be paid within the following limits under the non-life insurance contract concluded by the Company in respect of the Rental Car and under the coverage system prescribed by the Company.

   Personal injury coverage	Limit per person: unlimited
   Property damage coverage	Limit per accident: unlimited; deductible ¥50,000 (¥100,000 for the WA, WD and R classes)
   Vehicle damage coverage	Limit per accident: market value; deductible ¥50,000 (¥100,000 for the WA, WD and R classes)
   Passenger coverage	Death: ¥10,000,000 (per person) / Medical insurance benefits: fixed amounts according to the body part and the condition

2. Damage exceeding the coverage limits prescribed in the preceding paragraph shall be borne by the Renter.
3. The deductible portion of the non-life insurance or of the coverage system shall be borne by the Renter.
4. In the case of an accident that has not been reported to the police and to the Company's branch (business office), an accident that occurs after the rental has begun where the Renter or the driver falls under any of the items of Article 9, Paragraph 1 or Paragraph 2, an accident that occurs where any of the items of Article 17 applies, or any other case in which the Renter has breached these Terms and Conditions, the Renter may be unable to receive compensation for the damage under the non-life insurance and under the Company's coverage system.
5. In addition to the preceding three paragraphs, where a case falls under the exclusions of the non-life insurance policy (cases in which no insurance proceeds are paid), the insurance and coverage prescribed in Paragraph 1 shall not apply, and all such damage shall be borne by the Renter.

Chapter 8  Termination and Cancellation

(Termination of the Rental Agreement)  Article 30

Where the Renter or the driver breaches these Terms and Conditions during use, or comes to fall under any of the items of Article 9, Paragraph 1, the Company may terminate the Rental Agreement without any notice or demand and may immediately demand the return of the Rental Car. In this case, the Company shall not refund the rental charge it has received to the Renter.

(Cancellation Before the End of the Period)  Article 31

1. Even during use, the Renter may cancel the Rental Agreement with the Company's consent and upon paying the cancellation fee prescribed in the following paragraph. In this case, the Company shall refund to the Renter the rental charge it has received, less the rental charge corresponding to the period from the rental until the return.
2. When cancelling under the preceding paragraph, the Renter shall pay the Company the following cancellation fee.
   Early cancellation fee = (the rental charge corresponding to the rental agreement period − the rental charge corresponding to the period from the rental until the cancellation) × 50%

Chapter 9  Registration and Use of Information

(Consent to the Registration and Use of Information on Absconding with a Vehicle, Parking Violations, etc.)  Article 32

Where the Renter or the driver comes to fall under Article 18, Paragraph 7 or Article 23, Paragraph 1, the Renter or the driver consents to that fact and to information including the name and address of the Renter or the driver being registered in the Zenrekyo System (the information management system of the Japan Rent-A-Car Association) for a period not exceeding seven years, and to that information being used by the Japan Rent-A-Car Association, by the regional rent-a-car associations affiliated with it, and by the rental car operators who are their members, for the purpose of screening applicants when concluding rental agreements.

Chapter 10  Miscellaneous

(Set-Off)  Article 33

Where the Company owes a monetary obligation to the Renter under these Terms and Conditions, it may at any time set that obligation off against a monetary obligation owed by the Renter to the Company.

(Consumption Tax and Local Consumption Tax)  Article 34

The Renter shall pay the Company the consumption tax and local consumption tax imposed on transactions under these Terms and Conditions.

(Late Payment Damages)  Article 35

Where the Renter or the Company fails to perform a monetary obligation under these Terms and Conditions, it shall pay the other party late payment damages at an annual rate of 12.8%.

(The Japanese Terms and the English Terms)  Article 36

Where the Company has established English-language terms and conditions, and there is a discrepancy between the content of the Japanese terms and conditions and the English terms and conditions, the Japanese terms and conditions shall prevail.

(Detailed Rules)  Article 37

1. The Company may separately establish detailed rules for these Terms and Conditions, and those detailed rules shall have the same effect as these Terms and Conditions.
2. Where the Company separately establishes detailed rules, it shall post them at its branches (business offices) and shall state them in the brochures, rate tables and other materials it issues. The same shall apply where they are amended.

(Agreed Court of Jurisdiction)  Article 38

Where a dispute arises concerning the rights and obligations under these Terms and Conditions, the summary court having jurisdiction over the location of the Company's head office, branch office or business office shall be the court of jurisdiction, regardless of the amount in dispute.

Supplementary Provisions: concerning Article 29 (Insurance and Coverage)

As is usual, single-vehicle accidents are not included in the content of the non-life insurance contract concluded by the Company in respect of the Rental Car. If a single-vehicle accident occurs, the Renter or the driver bears liability for the full amount of the repair costs.

In the unlikely event of a single-vehicle accident, the method of paying the repair costs will be decided by mutual discussion; however, if it is judged that payment of the full amount will take time (a repair period of roughly 10 days or more), an additional business security deposit (¥2,100 per day × the period until payment is completed) will be charged separately, and the driver's licence may be held by the Company for a time.

The above shall not apply where the workshop and the Renter or the driver have reached an agreement regarding payment.

Date of the Supplementary Provisions: May 2017 (Heisei 29)